Veterinary Customer Service Representative Community, Social Services & Nonprofit - Hugo, OK at Geebo

Veterinary Customer Service Representative

River Valley Veterinary Clinic River Valley Veterinary Clinic Hugo, OK Hugo, OK Full-time Full-time $12 - $15 an hour $12 - $15 an hour Customer service representatives are the customer-relations experts in our veterinary practice.
They are our clients' first impression of our practice, on the phone or in person.
Customer service representatives must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to remain calm under pressure.
Customer service representatives must have compassion for animals and their owners and understand the stress that patients and clients endure.
Customer service representatives are responsible for greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; and processing payments.
Customer service representatives should expect to spend nearly all of their workdays at the front desk.
The position requires the completion of a high-school degree or further education, competence in the English language, patience, and a pleasant manner.
Ideally, customer service representatives will possess computer skills and have had related front-office work experience.
Job Type:
Full-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
401(k) matching Employee discount Paid time off Schedule:
Day shift No nights No weekends
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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